Wonderful service - quick and efficient! I called them for my office as I had a great experience a few years back with them at my home. I called on the 2nd day of early heatwave this year when our unit decided to quit working. It was 9:30am and already 80 degrees in the office when I called them. I relayed my situation, fully prepared to be told I would have to wait until the following day as I was sure they were swamped with similar calls. The young lady told me that she was sorry, but their main technician was ill and they were not certain they could reach us until late in the day. I was amazed that they could even handle it that soon. She told me she was going to make a call and get back with me shortly with a time. She called back within a short time to tell me that the owner was taking some of the technician's calls and would be out to us before lunch. Approximately a half hour later, the gentleman walked into my office, ready to help with our problem! He was quick and efficient, having the solution assessed within mins and on his way to pick up the needed part. He was back in a short time and had the cool air circulating through a grateful office BEFORE lunch time. I was very pleased with the excellent service, courteous treatment and fair pricing. The gentleman showed me detailed pricing and options for servicing as well. There was no hard sell or pressure. A wonderful experience for us and I would whole-heartedly recommend Abel for home or commercial needs.
All USA
Wonderful service - quick and efficient! I called them for my office as I had a great experience a few years back with them at my home. I called on the 2nd day of early heatwave this year when our unit decided to quit working. It was 9:30am and already 80 degrees in the office when I called them. I relayed my situation, fully prepared to be told I would have to wait until the following day as I was sure they were swamped with similar calls. The young lady told me that she was sorry, but their main technician was ill and they were not certain they could reach us until late in the day. I was amazed that they could even handle it that soon. She told me she was going to make a call and get back with me shortly with a time. She called back within a short time to tell me that the owner was taking some of the technician's calls and would be out to us before lunch. Approximately a half hour later, the gentleman walked into my office, ready to help with our problem! He was quick and efficient, having the solution assessed within mins and on his way to pick up the needed part. He was back in a short time and had the cool air circulating through a grateful office BEFORE lunch time. I was very pleased with the excellent service, courteous treatment and fair pricing. The gentleman showed me detailed pricing and options for servicing as well. There was no hard sell or pressure. A wonderful experience for us and I would whole-heartedly recommend Abel for home or commercial needs.