Advanced Spine and Pain

When your business is centered around helping people in pain you would think the customer service people would be more sensitive. Talked to an extremely rude woman in the call center who could have cared less about talking to me on the phone or even trying to help me. I ended up calling National Spine and Pain Centers, they guy I talked to was AWESOME and he looked around to all locations to find me the next available.

This was the WORST experience that I had in dealing with a "pain" management doctor. "Dr." Rebecca Oliver refused to provide me with the previous pain medication dosage that I was prescribed after a serious car accident, that is requiring an additional upcoming surgery. She questioned my surgeon's treatment and refused to address my concerns about taking an additional medication that she prescribed. I have never treated with pain medication until my car accident; and this woman makes you feel like you are a drug addict when requesting medication that a previous doctor (not to mention a surgeon) believed the best way to treat my condition until my next surgery. I will NEVER go back to this ridiculous practice or recommend anyone I know! Stay away from Advance Spine and Pain!!!!