Ameraclean

They quoted $199 for me over the phone and when the technician arrived, he was singing another tune. Even though I told the owner the house is a SF house and my carpet is not dirty but I want to clean the heavy traffic area. We agreed on $250 to do 75% of the house. The next day after the carpet was dried I noted that the carpet was not properly cleaned and you can visibly see that the traffic area still needs cleaning. I called the owner to let him know that I’m not satisfied and he immediately started attacking me over the phone that I lied to him that the carpet was not dirty. He was very rude and unprofessional. He hanged up phone on me. Before he hanged up phone, I told him to stop by to see it himself and confirm what I was saying. He continuing to say I lied to him over the phone about the status of my carpet and he never gave me a receipt for $250 that I paid. The technician told me that the owner will e-mail me receipt; well I am still waiting. I’ll never use them again. The business owner is unprofessional and the technician obviously needs additional training on carpet cleaning.