LOOK VERY HARD AT YOUR BILL BEFORE YOU LEAVE THE COUNTER.
Arrived at the counter to pickup prepaid reservation, Customer Service Rep was constantly trying to upgrade me to a larger vehicle, add-on insurance and other features not asked for. Received Rental agreement and noticed she added on XM Radio for a cost of $30/week. Called 800 number and they told me the best they could do is credit back half even though I didn't ask for it or use it. I guess it depends on the location, but this Budget location is awful.
All USA
LOOK VERY HARD AT YOUR BILL BEFORE YOU LEAVE THE COUNTER. Arrived at the counter to pickup prepaid reservation, Customer Service Rep was constantly trying to upgrade me to a larger vehicle, add-on insurance and other features not asked for. Received Rental agreement and noticed she added on XM Radio for a cost of $30/week. Called 800 number and they told me the best they could do is credit back half even though I didn't ask for it or use it. I guess it depends on the location, but this Budget location is awful.