We've rented from this location previously without problems, the cars had always been clean however this time we were given a car that had dead flies in the cup holders, dust or shedded skin over the steering wheel and various other areas, spilled drink not only in the seats but on the console, dog hair in the rear seat and the smell inside was a mixture of French fries and wet dog. Ironically we were told no pets are allowed in their cars. Hmm, dog hair.... The trunk appeared to have grass clippings and dirt in an excessive amount. I attempted to wipe the car out but the smell and the amount of cleaning was far too excessive and the car should have been cleaned after the other person returned it. We took the car back within an hour. While we appreciate not being charged for that hour, the young lady behind the counter told us the owner no longer wanted our business which is fine, after today we are done with this location. We rented from Enterprise 2 minutes away for the same price and got a bigger, clean and fresh vehicle.
We've rented from this location previously without problems, the cars had always been clean however this time we were given a car that had dead flies in the cup holders, dust or shedded skin over the steering wheel and various other areas, spilled drink not only in the seats but on the console, dog hair in the rear seat and the smell inside was a mixture of French fries and wet dog. Ironically we were told no pets are allowed in their cars. Hmm, dog hair.... The trunk appeared to have grass clippings and dirt in an excessive amount. I attempted to wipe the car out but the smell and the amount of cleaning was far too excessive and the car should have been cleaned after the other person returned it. We took the car back within an hour. While we appreciate not being charged for that hour, the young lady behind the counter told us the owner no longer wanted our business which is fine, after today we are done with this location. We rented from Enterprise 2 minutes away for the same price and got a bigger, clean and fresh vehicle.