Charis Institute for Psychological and Family Services

21 Southgate Court #101, Harrisonburg
Phone: +1 540-568-1876

Categories: Establishment  Health & Medical Services 

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Reviews

1
Jun 09, 2018

Rachel Rosario

I saw Rhonda here, and at first, I thought she was really going to help me. But after a few sessions, I started to feel like all she cared about was the money. I have issues with my parents and my childhood, and would often discuss this with her. She was very helpful at first, but one session, she cut me off and said something rude like, "I want to stop you before we wind up talking about your mother all session again." (Oh, I'm sorry. I didn't know it was up to you what we discussed.) She seemed to act like she knew better than me about my problems. She was very judgemental and rude. She acted like she cared until I didn't have insurance. I called trying to ask for her help with a simple letter, and I couldn't even get to talk to her, just her secretary (who was always very kind) and couldn't even get a call back. I had to call her back...only to get her secretary again to tell me Rhonda wouldn't help me unless I came in for an appointment. I told her I was uninsured and had no money, that I was hoping she could just help me because I needed help and she was my last therapist....she said she'd have her call me back the next day after talking to her. A week passed, and no call. So I called and her secretary told me that she wouldn't help without an appointment. I was currently homeless, with no insurance. How could I afford an 80 dollar visit? I understand this is her job, but she seems to just be in it for the money. Patients = Paychecks, I guess. A good therapist/psychologist/psychiatrist isn't just in it for the money...they want to help people. I've had therapists help me for free. And I couldn't even talk to Rhonda without paying. Ridiculous.


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