My family has been coming to the Clyde’s at Reston for over 20 years and it has always been a favorite of ours even with the gradual decline in food quality and service over the last few years. But we’ve celebrated milestones, special occasions and birthdays here for so long that we held out hoping things would bounce back eventually. Sadly tonight is the straw that broke the camel’s back for us. It was by far to a baffling degree the absolute worst experience that we’ve ever had in any restaurant, period. The food took extremely long to come and was inconsistent in its order - my son’s entree came with our appetizer rather than all entrees coming together. The food was okay but nothing like it used to be several years ago and for the price, below average in taste and presentation and was not warm. The calamari (a longtime favorite appetizer) was very disappointing and far below average. Our waitress was so inattentive and had such an attitude to a point where it almost felt like she was completely avoiding us. We were so confused by this because in spite of the awful service we went out of our way to remain polite because having been in the industry ourselves we understand everyone has an off night. But the rest of the evening continued in this trend - just completely horrible service. We weren’t mad about it so much as we were just disappointed and sad. We came in to celebrate a milestone and left feeling deflated from such a negative experience - on all cylinders. This is the last time we’ll be coming to Clyde’s at Reston after 20 years. It’s not only not the same anymore but it was such a bad experience tonight that we’re either going to a different location or finding a new family restaurant altogether. I know this is a harsh review but it’s been a long time coming. We’ve been loyal patrons for over two decades and it’s such a shame to see what this restaurant used to be to how it is now.
All USA
My family has been coming to the Clyde’s at Reston for over 20 years and it has always been a favorite of ours even with the gradual decline in food quality and service over the last few years. But we’ve celebrated milestones, special occasions and birthdays here for so long that we held out hoping things would bounce back eventually. Sadly tonight is the straw that broke the camel’s back for us. It was by far to a baffling degree the absolute worst experience that we’ve ever had in any restaurant, period. The food took extremely long to come and was inconsistent in its order - my son’s entree came with our appetizer rather than all entrees coming together. The food was okay but nothing like it used to be several years ago and for the price, below average in taste and presentation and was not warm. The calamari (a longtime favorite appetizer) was very disappointing and far below average. Our waitress was so inattentive and had such an attitude to a point where it almost felt like she was completely avoiding us. We were so confused by this because in spite of the awful service we went out of our way to remain polite because having been in the industry ourselves we understand everyone has an off night. But the rest of the evening continued in this trend - just completely horrible service. We weren’t mad about it so much as we were just disappointed and sad. We came in to celebrate a milestone and left feeling deflated from such a negative experience - on all cylinders. This is the last time we’ll be coming to Clyde’s at Reston after 20 years. It’s not only not the same anymore but it was such a bad experience tonight that we’re either going to a different location or finding a new family restaurant altogether. I know this is a harsh review but it’s been a long time coming. We’ve been loyal patrons for over two decades and it’s such a shame to see what this restaurant used to be to how it is now.