Visited the store because the seam on the jacket is coming apart. They tell me I have to return it to the warranty department and it may take up to a month to get the item back. Totally unacceptable when the store can send the item and provide a replacement at the store. Their jackets are their brand, they should be able to take the item at any store.
All USA
Visited the store because the seam on the jacket is coming apart. They tell me I have to return it to the warranty department and it may take up to a month to get the item back. Totally unacceptable when the store can send the item and provide a replacement at the store. Their jackets are their brand, they should be able to take the item at any store.