Yes, the furniture here are expensive, but as someone (like me) who does research first, the prices in this store are lower compared to online stores. The quality is superb! You can easily tell a cheap furniture from other places to the high-quality ones you would find in this store. Customer service is excellent. I like the fact that the staff don't follow you around persistently -- they would just let you take your time. If you ask questions, they would give you the best answer without even overly-pressuring you to buy (unlike other commission-based stores). I bought a Copeland bed in this store last year and it has even gotten better after a year (the wood stain matures beautifully over time). Nonetheless, there's a downside to visiting the store in person -- you would literally salivate at the sight of the fine furniture on display. Oh I almost forgot to mention the muscular delivery guy (can't remember his name). When I first saw him I thought to myself -- if this guy wrestles with me, I would get defeated in less than a second so I will minimally interact with him. But I found out that he's super nice and I also learned that he is the son of the owner. Let us support this local family business. Indeed, they are truly deserving of a 5-star rating.
All USA
Yes, the furniture here are expensive, but as someone (like me) who does research first, the prices in this store are lower compared to online stores. The quality is superb! You can easily tell a cheap furniture from other places to the high-quality ones you would find in this store. Customer service is excellent. I like the fact that the staff don't follow you around persistently -- they would just let you take your time. If you ask questions, they would give you the best answer without even overly-pressuring you to buy (unlike other commission-based stores). I bought a Copeland bed in this store last year and it has even gotten better after a year (the wood stain matures beautifully over time). Nonetheless, there's a downside to visiting the store in person -- you would literally salivate at the sight of the fine furniture on display. Oh I almost forgot to mention the muscular delivery guy (can't remember his name). When I first saw him I thought to myself -- if this guy wrestles with me, I would get defeated in less than a second so I will minimally interact with him. But I found out that he's super nice and I also learned that he is the son of the owner. Let us support this local family business. Indeed, they are truly deserving of a 5-star rating.