I came to Dr. Weaver in 2013 for dental bonding in my top two front teeth. Office was a joy, she was so professional, and amazing at what she does. Due to the bonding being a little tricky to work with she tried her best to color match. Unfortunately for me due to multiple bonding we couldn't quite get the color right.
With that being said, Dr. Weaver didn't charge me for the work she did saying if it wasnt perfect she didn't want her customers walking away. A little shook and confused... I appreciated her character and knew if I had any issues she would be the one to go to. I wasn't expecting no charge and I'm not one to haggle people on prices. So I ran around town chanting about her.
Years went by and her bonding was magnificent.
4 years later my bonding had detached and I made an emergency appointment. Dr. Weaver was not available so they gave me the other Dentist there DR. ARIANI.
I had gone in to fix 1 of the front teeth. He was really nice and great at what he does.
I go to the front to check out and I was charged for 2 teeth. I wasn't under the impression that both of my teeth needing fixing and was a little shocked. Due to the time he took I paid the amount. After I got home I dicussed what had happened with both my fiancé and mother and further validated why being charged for 2 teeth when told I wasn't only paying for repairs on one was un ethical and completely unprofessional. If they had stopped and told me the issue, and then tell me how much it would be I would have been more understanding of the situation. But to sly in the extra cost of the tooth was a little upsetting. I then proceeding to get into contact with the office manager explaining my discomfort with the situation. I told the office manager myself I do not mind paying for the time in which I had taken up. But to fully charge someone for something with out telling them first it's completely unprofessional as a business.
My tooth that Dr. ARIANI replaced and fixed only lasted a year before the filling came out. A year. Dr. Weavers work lasted 4 years !! Granted there are many factors regarding how long this lasts. I just wanted to make this clear.
I made an appointment with Dr. Weaver Friday and they were able to get me in the following Monday. Which I was so thankful for as I had a wedding just days later. I go into see Dr. Weaver and told her I do not mind paying for my teeth to be fixed. I was NOT looking for free work or even a discount. I just wanted it done again.
She told me to set up another apointment with DR ARIANI and they pushed me back to Wednesday. I expressed my concern regarding DR ARIANI and my issue last time and she told me he would be professional and it "goes in one ear and out the other"
I showed up to my appointment yesterday really nervous as I didn't want any weird confrontation.
The first thing DR ARIANI said to me was "oh your back and you want me after all the drama you caused last time with everyone". I was so shocked that he was speaking loudly infront of others telling me the "drama" I caused. I told him he was making me feel really uncomfortable and I wasn't understanding why he was acting that way. He responded by telling me "how do you think I feel when I receive this message" as he holds up my email regarding my issues with him at my last visit.
He printed out the letter that was "in my file" waving it back and forth infront of me" telling me I made him uncomfortable.
I was mortified. I couldn't even believe that he was acting and talking to me like that. I told him it wasn't proffesinal to act the way he did and as a business owner myself (he then cut me off and said "I'm not a business owner) that he should listen to what people say, not confront them and make them uncomfortable infront of others.
I know Dr. Weaver is a great dentist that doesn't want her practice being represented in this way. It was horrible!! Do NOT GO HERE AND TO HIM!
All USA
I came to Dr. Weaver in 2013 for dental bonding in my top two front teeth. Office was a joy, she was so professional, and amazing at what she does. Due to the bonding being a little tricky to work with she tried her best to color match. Unfortunately for me due to multiple bonding we couldn't quite get the color right. With that being said, Dr. Weaver didn't charge me for the work she did saying if it wasnt perfect she didn't want her customers walking away. A little shook and confused... I appreciated her character and knew if I had any issues she would be the one to go to. I wasn't expecting no charge and I'm not one to haggle people on prices. So I ran around town chanting about her. Years went by and her bonding was magnificent. 4 years later my bonding had detached and I made an emergency appointment. Dr. Weaver was not available so they gave me the other Dentist there DR. ARIANI. I had gone in to fix 1 of the front teeth. He was really nice and great at what he does. I go to the front to check out and I was charged for 2 teeth. I wasn't under the impression that both of my teeth needing fixing and was a little shocked. Due to the time he took I paid the amount. After I got home I dicussed what had happened with both my fiancé and mother and further validated why being charged for 2 teeth when told I wasn't only paying for repairs on one was un ethical and completely unprofessional. If they had stopped and told me the issue, and then tell me how much it would be I would have been more understanding of the situation. But to sly in the extra cost of the tooth was a little upsetting. I then proceeding to get into contact with the office manager explaining my discomfort with the situation. I told the office manager myself I do not mind paying for the time in which I had taken up. But to fully charge someone for something with out telling them first it's completely unprofessional as a business. My tooth that Dr. ARIANI replaced and fixed only lasted a year before the filling came out. A year. Dr. Weavers work lasted 4 years !! Granted there are many factors regarding how long this lasts. I just wanted to make this clear. I made an appointment with Dr. Weaver Friday and they were able to get me in the following Monday. Which I was so thankful for as I had a wedding just days later. I go into see Dr. Weaver and told her I do not mind paying for my teeth to be fixed. I was NOT looking for free work or even a discount. I just wanted it done again. She told me to set up another apointment with DR ARIANI and they pushed me back to Wednesday. I expressed my concern regarding DR ARIANI and my issue last time and she told me he would be professional and it "goes in one ear and out the other" I showed up to my appointment yesterday really nervous as I didn't want any weird confrontation. The first thing DR ARIANI said to me was "oh your back and you want me after all the drama you caused last time with everyone". I was so shocked that he was speaking loudly infront of others telling me the "drama" I caused. I told him he was making me feel really uncomfortable and I wasn't understanding why he was acting that way. He responded by telling me "how do you think I feel when I receive this message" as he holds up my email regarding my issues with him at my last visit. He printed out the letter that was "in my file" waving it back and forth infront of me" telling me I made him uncomfortable. I was mortified. I couldn't even believe that he was acting and talking to me like that. I told him it wasn't proffesinal to act the way he did and as a business owner myself (he then cut me off and said "I'm not a business owner) that he should listen to what people say, not confront them and make them uncomfortable infront of others. I know Dr. Weaver is a great dentist that doesn't want her practice being represented in this way. It was horrible!! Do NOT GO HERE AND TO HIM!