Gilliam Law Group

My wife had to have surgery, which was conducted at OrthoVirginia. Our insurance was slow to pay one bill, and that bill was turned over to the Gilliam Law Group for collections (with no notice or conversation from OrthoVirginia, but that's in another review). They, in turn, never contacted us about the balance. Our initial contact was a summons to appear in court. Again...not a letter, not a phone call, but a summons. The judge did actually listen when we explained that insurance was still reviewing it, and decided to allow us more time to resolve things with the insurance company. After conferring with the insurance company, we were told it would be paid and all was ok. Fast forward one year. I checked my checking and savings accounts, and saw that both were empty (despite having plenty of money earlier that day). After investigating, I discovered that the Gilliam Law Group had asked for our accounts to be frozen. Again, we were not notified at all. There was no bill, no phone call, no letter...we moved straight to garnishment. We now have had our accounts frozen for nearly a week, and have been told that our accounts will not be made available again for several more days (even though we paid the debt in full several days ago). This, by the way, is the first time this has ever happened to either of us. We are very diligent about paying our bills. I do not know why we received no notice from this organization before they took the extreme measure of freezing our assets, but I find the practice reprehensible. We literally cannot put gas in our car, buy groceries, or pay our bills because this firm couldn't be bothered to send a bill or make a phone call. The only saving grace is that we have friends who are willing to help us. I can only imagine how hard it would be for people who didn't have the ability to pay immediately...they'd be starving with no hope in sight. The prevailing attitude among the people at the firm has been that it's our fault, and that the fact that we went to court was our notice (despite that happening more than a year ago). Legally, I'm sure they are correct. Ethically, I find this disgusting and predatory. I'd be ashamed to work for this organization; I wouldn't be able to sleep at night knowing that I was responsible for people not being able to even buy groceries because I froze their accounts with no notice. All my wife and I want is to be able to have a fair chance to pay our bills. That's all we ever wanted. Too bad the individuals at this law firm appear to have had a different agenda.