My family and I moved to Dumfries 4 months ago. I went to see Dr Khan after I was having some respiratory issues. He has a great smile but is lacking in depth of character behind it. When he is knowledgeable or when he thinks hes knowledgeable about a subject hes not afraid to let you know it. When presented with a fact differing from his own experience he is unwilling to check on it. When I came to him for help he makes me feel like a degenerate. His pretentiousness shows the truth behind that Wonderful smile. The receptionist demonstrated her own lack of empathy on my first visit when she had refused to have me seen because I forgot my insurance card. Even when i offered to get the group number and member number strait from my insurance she would not accept it. When the doctor recognized the loss of a customer he stepped in and reasonably requested her to work with me on it. I had to get proof via fax when she could have just as easily taken the group number and member number and checked when she submitted a request for pay. The only staff member that demonstrates a true nature of compassion was the nurse. I forgot her name but when she took my vitals she had a genuine smile and genuine concern for my medical problem. Khan may be direct but he seems more concerned with the mechanics of the problem than the person inflicted.
All USA
My family and I moved to Dumfries 4 months ago. I went to see Dr Khan after I was having some respiratory issues. He has a great smile but is lacking in depth of character behind it. When he is knowledgeable or when he thinks hes knowledgeable about a subject hes not afraid to let you know it. When presented with a fact differing from his own experience he is unwilling to check on it. When I came to him for help he makes me feel like a degenerate. His pretentiousness shows the truth behind that Wonderful smile. The receptionist demonstrated her own lack of empathy on my first visit when she had refused to have me seen because I forgot my insurance card. Even when i offered to get the group number and member number strait from my insurance she would not accept it. When the doctor recognized the loss of a customer he stepped in and reasonably requested her to work with me on it. I had to get proof via fax when she could have just as easily taken the group number and member number and checked when she submitted a request for pay. The only staff member that demonstrates a true nature of compassion was the nurse. I forgot her name but when she took my vitals she had a genuine smile and genuine concern for my medical problem. Khan may be direct but he seems more concerned with the mechanics of the problem than the person inflicted.