The Home Depot

I called just to ask a simple question about a water extractor and someone answered and told me to hold, then 20 minutes later someone answered, so I explained that I need to rent a water extractor for my apartment and she okay hold, then put me on hold another 25 minutes so I hung up. I guess they don’t have one person available to answer one quick question about renting a freaking water extractor. Good job losing business, Home Depot!