Merchant's Tire & Auto Centers

6680 Arlington Boulevard, Falls Church
Website: merchantstire.com
Phone: +1 703-534-1636

Categories: Car repair  Establishment 

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Reviews

1
Dec 25, 2017

kathy kniatt

Quite honestly this location of Merchant tire deserves negative stars! I have never been treated so poorly at any establishment than I was treated here. After scheduling an appointment to have the air checked in my tires before heading out of town for the weekend, and arriving in time for the appointment, I was told there would be a 2-2.5 hour wait. This was only told to me, after I had already waited in the lobby and had been ignored by an employee that walked past me, then I went to call for help and was looked at by the second employee, who then ignored me and when the third employee finally came to the lobby and I was greeted with "what?" Not what can I help you with or any other appropriate greeting. I could go on, too much to type... Bottom line..... Avoid this Merchants location at alll cost. Terrible, rude and hateful employees!


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