Quite honestly this location of Merchant tire deserves negative stars!
I have never been treated so poorly at any establishment than I was treated here.
After scheduling an appointment to have the air checked in my tires before heading out of town for the weekend, and arriving in time for the appointment, I was told there would be a 2-2.5 hour wait.
This was only told to me, after I had already waited in the lobby and had been ignored by an employee that walked past me, then I went to call for help and was looked at by the second employee, who then ignored me and when the third employee finally came to the lobby and I was greeted with "what?"
Not what can I help you with or any other appropriate greeting.
I could go on, too much to type...
Bottom line.....
Avoid this Merchants location at alll cost. Terrible, rude and hateful employees!
Quite honestly this location of Merchant tire deserves negative stars! I have never been treated so poorly at any establishment than I was treated here. After scheduling an appointment to have the air checked in my tires before heading out of town for the weekend, and arriving in time for the appointment, I was told there would be a 2-2.5 hour wait. This was only told to me, after I had already waited in the lobby and had been ignored by an employee that walked past me, then I went to call for help and was looked at by the second employee, who then ignored me and when the third employee finally came to the lobby and I was greeted with "what?" Not what can I help you with or any other appropriate greeting. I could go on, too much to type... Bottom line..... Avoid this Merchants location at alll cost. Terrible, rude and hateful employees!