This was BY FAR the WORST experience I have EVER had at ANY car service shop,or any other place for that matter. the staff was rude, I was the only one in the store and it took a full hour to get my oil changed. Which is ridiculous. I had only bought this car this summer and upon my father telling me to go get my oil changed, I went. What I told the woman was that I had bought the car and I had driven it about 5000 miles since then. I told her I had no idea what type of oil was in the car. As I'm waiting, I see her, the manager, and other staff members a number of different times. The ONLY time anyone came out to speak to me was when the manager asked if I knew that the rod that held up my hood was missing. I told him no, it was not missing. It was inside the car because the clip wouldnt hold it. Other than that, no one spoke to me, gave me any estimate, or even did anything. Without informing me or telling me what kind of oil I had in my car, they put Synthetic in it. I walked in there expecting to spend $20-$30 on an oil change. They tell me because of the Synthetic oil, it was going to be $70 something dollars. I had to fight with the owner, but after I fought with her for 5 minutes and she rolled her eyes and charged me $29.99 for the oil change. If she had told me what the price would have been, I would have walked right out and gone to Jiffy Lube. I ONLY went to Midas bevause it was across the street from where I was at the time and I was hoping for a simple in and out, stress free incident. As I was checking out, my chip card didnt go through even though the transaction had clearly gone through my bank (which I showed her) and as I was already fusterated and upset, I became more upset at this woman for making yet another mistake. The manager then YELLS at me and tells me that I'm being rude, which I was, because I was upset that someone could be so incompitant. Also right before they worked on my car, another customer had just left and they were blatantly complaining and talking badly about him in front of me, which screams unprofessional in every front. Because of this awful experience, and because as far as I know, they put Synthetic oil in my car without asking me, I will be telling every single person I know to NEVER step foot inside a Midas for ANY reason. This was hands down the worst experince I ever had and I cannot believe how unprofessional, rude, and incompitant these people were. This same review will be posted everywhere because I refuse to let any poor unknowing person be swindled and screwed over by these awful people.
All USA
This was BY FAR the WORST experience I have EVER had at ANY car service shop,or any other place for that matter. the staff was rude, I was the only one in the store and it took a full hour to get my oil changed. Which is ridiculous. I had only bought this car this summer and upon my father telling me to go get my oil changed, I went. What I told the woman was that I had bought the car and I had driven it about 5000 miles since then. I told her I had no idea what type of oil was in the car. As I'm waiting, I see her, the manager, and other staff members a number of different times. The ONLY time anyone came out to speak to me was when the manager asked if I knew that the rod that held up my hood was missing. I told him no, it was not missing. It was inside the car because the clip wouldnt hold it. Other than that, no one spoke to me, gave me any estimate, or even did anything. Without informing me or telling me what kind of oil I had in my car, they put Synthetic in it. I walked in there expecting to spend $20-$30 on an oil change. They tell me because of the Synthetic oil, it was going to be $70 something dollars. I had to fight with the owner, but after I fought with her for 5 minutes and she rolled her eyes and charged me $29.99 for the oil change. If she had told me what the price would have been, I would have walked right out and gone to Jiffy Lube. I ONLY went to Midas bevause it was across the street from where I was at the time and I was hoping for a simple in and out, stress free incident. As I was checking out, my chip card didnt go through even though the transaction had clearly gone through my bank (which I showed her) and as I was already fusterated and upset, I became more upset at this woman for making yet another mistake. The manager then YELLS at me and tells me that I'm being rude, which I was, because I was upset that someone could be so incompitant. Also right before they worked on my car, another customer had just left and they were blatantly complaining and talking badly about him in front of me, which screams unprofessional in every front. Because of this awful experience, and because as far as I know, they put Synthetic oil in my car without asking me, I will be telling every single person I know to NEVER step foot inside a Midas for ANY reason. This was hands down the worst experince I ever had and I cannot believe how unprofessional, rude, and incompitant these people were. This same review will be posted everywhere because I refuse to let any poor unknowing person be swindled and screwed over by these awful people.