Pizza Boli's

Unfortunately for me this is not the first time I ordered from Pizza Boli's but I like to believe everyone deserves a second chance. Yet again they have disappointed me. My order arrived about an hour later then estimated (so needless to say it was cool) but when I called the guy he was rude about the lateness. Some of the other reviews here surprising to say the least. It makes me wonder why my service is always so bad...