Very disappointed with the quality and service. My initial experience was good but with staff changes, the quality and service deteriorated. I received poor to no response to concerns of noisy tenants and trash in the breezeway. The walls and floors are thin, I could hear conversations and loud music from the apartment below me. The breezeway area was cleaned only once in the 18 months that I lived on the property.
The lease states that upon vacating the property, Priority One will have the carpet professionally cleaned and deduct the cost from the security deposit (regardless of the condition). I felt that I was overcharged and requested a copy of the carpet cleaning invoice. $175 was deducted from my security deposit for Carpet Cleaning. Chris would NOT fulfill my request and provide the invoice. Based on multiple estimates received from local companies ($120 - $130), I was overcharged for carpet cleaning upon vacating the property.
All USA
Very disappointed with the quality and service. My initial experience was good but with staff changes, the quality and service deteriorated. I received poor to no response to concerns of noisy tenants and trash in the breezeway. The walls and floors are thin, I could hear conversations and loud music from the apartment below me. The breezeway area was cleaned only once in the 18 months that I lived on the property. The lease states that upon vacating the property, Priority One will have the carpet professionally cleaned and deduct the cost from the security deposit (regardless of the condition). I felt that I was overcharged and requested a copy of the carpet cleaning invoice. $175 was deducted from my security deposit for Carpet Cleaning. Chris would NOT fulfill my request and provide the invoice. Based on multiple estimates received from local companies ($120 - $130), I was overcharged for carpet cleaning upon vacating the property.