Richmond Central Customer Service Center DMV

Fast, efficient, and friendly service. Wait times, even on Saturday morning, are not terrible because there are tens of employees working at any time. The key to having a good experience is to make sure you have all the needed documents ready to go prior to entering. You can go to the VA DMV website and it will tell you exactly what you need to bring for each transaction. Also, don't bother calling. The website is more helpful than the phone lines.

A VERY busy office that handles a huge volume of customers, this DMV location has adequate parking and is amazingly well-organized with knowledgeable agents and an efficient system for directing customers to appropriate specialists. Seems that most folks liken a trip to DMV to enduring a root canal procedure. Just take a bit of patience with you and be nice. Things move rather swiftly and the experience isn't unpleasant at all.