I might buy new equipment here, but I won't take equipment here to be worked on anymore. The last time they left the gas cap off my tractor and gas leaked all over my lawn. When I called back, they acted like that was fairly normal and didn't offer any apology. While on the phone call and obviously upset, he asked me to wait while he set the phone down to help other customers in his shop.
All USA
I might buy new equipment here, but I won't take equipment here to be worked on anymore. The last time they left the gas cap off my tractor and gas leaked all over my lawn. When I called back, they acted like that was fairly normal and didn't offer any apology. While on the phone call and obviously upset, he asked me to wait while he set the phone down to help other customers in his shop.