My experience was great with the dentist. They did a fabulous job on my fillings and cleaning. But here is the scary side of this place, I got a bill after all my procedures were done for over $500. I know i have good insurance so I call them up and asked them to explain me line by line the credits debits and insurance payments. Erica first argued that I will have to pay as the bill states.Then she was unable to explain so she told her her office manager will get back with me. Two days later I get a call from her saying their insurance payment system is automated and there was a glitch and I only owe them $58. Great I gave them a benifit of doubt and said thank you !!! Then my wife gets a call on Nov 2 7am. Again from Erica "your husband missed an appointment and if you like to reschedule you will have to pay $50 penalty as per contract." What are you serious your were trying to rob me with $500 first then $50 again? I call her up and told her I may have made the appointment but may have forgoten. She goes off again we sent you a text yesterday with automated system and you have got it. Nooooo I did not get it and she call us a lier. I think eveyone who has visited here in the past and will in future should check their bill and with insurance. I know for sure I will not be going here again but if you do be careful. They did send me bill for my miss Appointment.
All USA
My experience was great with the dentist. They did a fabulous job on my fillings and cleaning. But here is the scary side of this place, I got a bill after all my procedures were done for over $500. I know i have good insurance so I call them up and asked them to explain me line by line the credits debits and insurance payments. Erica first argued that I will have to pay as the bill states.Then she was unable to explain so she told her her office manager will get back with me. Two days later I get a call from her saying their insurance payment system is automated and there was a glitch and I only owe them $58. Great I gave them a benifit of doubt and said thank you !!! Then my wife gets a call on Nov 2 7am. Again from Erica "your husband missed an appointment and if you like to reschedule you will have to pay $50 penalty as per contract." What are you serious your were trying to rob me with $500 first then $50 again? I call her up and told her I may have made the appointment but may have forgoten. She goes off again we sent you a text yesterday with automated system and you have got it. Nooooo I did not get it and she call us a lier. I think eveyone who has visited here in the past and will in future should check their bill and with insurance. I know for sure I will not be going here again but if you do be careful. They did send me bill for my miss Appointment.