We recently visited the T-Mobile Fair-Oaks store for assistance with a cable, and Mr. Nelson Martinez was VERY accommodating and courteous in addressing our specific needs. Beyond the cable, he carefully walked us through the various options on an upgrade (jump) on a phone. Mr. Martinez is a consummate professional in sharing his expertise in phone selection. His attention to detail is second to none, even assisting in providing a case and screen protector; he accurately anticipated my needs and desires, with out a high-pressure sale tactic. I highly recommend a visit to T-Mobile at Fair-Oaks mall and Mr. Martinez's team of professionals. Thanks Guys, we'll be back for our next one!
All USA
We recently visited the T-Mobile Fair-Oaks store for assistance with a cable, and Mr. Nelson Martinez was VERY accommodating and courteous in addressing our specific needs. Beyond the cable, he carefully walked us through the various options on an upgrade (jump) on a phone. Mr. Martinez is a consummate professional in sharing his expertise in phone selection. His attention to detail is second to none, even assisting in providing a case and screen protector; he accurately anticipated my needs and desires, with out a high-pressure sale tactic. I highly recommend a visit to T-Mobile at Fair-Oaks mall and Mr. Martinez's team of professionals. Thanks Guys, we'll be back for our next one!