Tysons Corner Collision Center

I had an amazing experience with Shaun at Tysons Corner Collision Center... One of the most expensive cars I've ever owned got hit, and I didn't know where to take it. Thankfully I got ahold of Shaun and couldn't be happier with the car and most importantly the communication and advice throughout the process. Any future accident hopefully never and my first call will be to Shaun at Tysons Corner Collision Center. They make sure things are done right the first time and I couldn't be happier. Also got a follow up text from Shaun even on his day off asking how everything was. So glad knowing when life throws one of the worst experiences at you, you can come out better than ever.

This review is for my 3rd visit to the shop over the past 2 years and finally have a reason to leave a positive review. Don't get me wrong, this place should always get 5 stars for the quality of their work. Regardless of everything that has frustrated me in the past, I still come back to Tysons Corner Collision Center simply for the fact that I have 100% faith in the quality of work and the fact that they're a certified shop by Mercedes-Benz (among other European brands). In the past, the car would spend weeks at the shop without much of an update. I would always have to call in myself and rarely get through. This time around, I was working with Nabia and she's been wonderful. I received weekly updates and through email (much preferred over a call which I'm likely to miss). The updates were thorough and detailed with progress updates that helped to keep track of the repairs. What I'm also thankful for is Nabia working to accommodate my ask for expediting the repairs before my rental coverage ran out - and she did make it happen 6 days before originally estimated completion date. Does this place a little more time to complete the work? Yes, no denying that. However, if you want to truly take your car back to factory-specs and get the best results possible, then bring your car here. The wait is more than worth it and luckily for me, I worked with Nabia this time around to have the work completed a bit sooner (with zero compromise to quality of work) and was receiving weekly updates (multiple times a week at times).