We hired Pride Mechanical as an HVAC inspector for our new house, and as first time home buyers - we weren't sure what to expect! Jeremy, our inspector, went above and beyond. He noticed that the HVAC units were running in "emergency mode" meaning the heat pumps themselves weren't turning on - and isolated the problem to an improperly configured thermostat. The thermostat was not installed by him or his company - so it wasn't even his problem - but Jeremy looked up the owner's manual for the thermostat, re-configured it, and saved us (and the sellers) a lot of money not only in utility bills, but in service fees to try to fix the issue! We are so thankful for his thorough and honest inspection!
We hired Pride Mechanical as an HVAC inspector for our new house, and as first time home buyers - we weren't sure what to expect! Jeremy, our inspector, went above and beyond. He noticed that the HVAC units were running in "emergency mode" meaning the heat pumps themselves weren't turning on - and isolated the problem to an improperly configured thermostat. The thermostat was not installed by him or his company - so it wasn't even his problem - but Jeremy looked up the owner's manual for the thermostat, re-configured it, and saved us (and the sellers) a lot of money not only in utility bills, but in service fees to try to fix the issue! We are so thankful for his thorough and honest inspection!