Wow I can't even begin to day how bad this pharmacy is. My doctor called in a specific brand of pill and 4 months worth of it. I came to pick it up and it was a different type and 1 month's worth. What the hell. I initially thought my doctor had called in the wrong thing so I called them to get clarification and was concerned when they found out the pharmacy didn't do as they called in. They said they called in the right prescription. I confronted the pharmacy and they pulled up my prescription and the look of realization dawned on them. They asked me to wait for 5 minutes and they would get the correct one for me. They ended up giving me 3 months worth of THE SAME INCORRECT BRAND. They assumed this one was okay and asked if I wanted that specific brand. I said yes and the doctor specified this brand only and no other brand. She then tried to make an excuse that there was a "manufacturer's error" for that brand so they didn't have it but they can order it now. What??
All in all, stay away from this pharmacy. I wouldnt be surprised if they disregarded a doctor's prescription for someone else and it ended up being detrimental to them. I will report them so they won't be able to potentially hurt someone else by disregarding the doctor's specific instructions. They have lost my business for good!
All USA
Wow I can't even begin to day how bad this pharmacy is. My doctor called in a specific brand of pill and 4 months worth of it. I came to pick it up and it was a different type and 1 month's worth. What the hell. I initially thought my doctor had called in the wrong thing so I called them to get clarification and was concerned when they found out the pharmacy didn't do as they called in. They said they called in the right prescription. I confronted the pharmacy and they pulled up my prescription and the look of realization dawned on them. They asked me to wait for 5 minutes and they would get the correct one for me. They ended up giving me 3 months worth of THE SAME INCORRECT BRAND. They assumed this one was okay and asked if I wanted that specific brand. I said yes and the doctor specified this brand only and no other brand. She then tried to make an excuse that there was a "manufacturer's error" for that brand so they didn't have it but they can order it now. What?? All in all, stay away from this pharmacy. I wouldnt be surprised if they disregarded a doctor's prescription for someone else and it ended up being detrimental to them. I will report them so they won't be able to potentially hurt someone else by disregarding the doctor's specific instructions. They have lost my business for good!