Worst experience of my life! Took my Himalayan to get her vaccines. We were put into a examining room to wait almost over an hour. When the doctor walked in I was in the process of packing up my cat, 4 month old, and 8 yr old to leave. Dr. Rankin never gave a sincere apology for running behind. She then told me how my cat needed a dental done. When I asked about dental month she stated that was the month prior and chuckled saying "you don't save that much, just 10%". Well when your talking $600+, 10% really adds up. On our way home my poor cat peed herself in her carrier which I didn't realize till we got home and I let her out. I had to then bathe her myself sense her backend was soaked of pee. I am not a groomer so bathing a Himalayan is not very easy. The next day I had to call around to try and find a groomer that could bath her again because she still smelled of pee. Getting her groomed cost me $75! I have traveled multiple times with both of my cats for 2 hours in a car one way and never once did they ever mess or pee themselves. I can keep going on but I am just going to stop there and never take my animals back.
All USA
Worst experience of my life! Took my Himalayan to get her vaccines. We were put into a examining room to wait almost over an hour. When the doctor walked in I was in the process of packing up my cat, 4 month old, and 8 yr old to leave. Dr. Rankin never gave a sincere apology for running behind. She then told me how my cat needed a dental done. When I asked about dental month she stated that was the month prior and chuckled saying "you don't save that much, just 10%". Well when your talking $600+, 10% really adds up. On our way home my poor cat peed herself in her carrier which I didn't realize till we got home and I let her out. I had to then bathe her myself sense her backend was soaked of pee. I am not a groomer so bathing a Himalayan is not very easy. The next day I had to call around to try and find a groomer that could bath her again because she still smelled of pee. Getting her groomed cost me $75! I have traveled multiple times with both of my cats for 2 hours in a car one way and never once did they ever mess or pee themselves. I can keep going on but I am just going to stop there and never take my animals back.