Horrible HORRIBLE service. My husband bought me an anniversary ring and its been nothing but 1 problem after another with them. It takes at minimum 2 weeks (usually more) to fix any issue with a ring or resize it. He has it engraved and they polished the engraving right off... so they had to send it back again for that. I will never buy anything from Zales again!!
All USA
Horrible HORRIBLE service. My husband bought me an anniversary ring and its been nothing but 1 problem after another with them. It takes at minimum 2 weeks (usually more) to fix any issue with a ring or resize it. He has it engraved and they polished the engraving right off... so they had to send it back again for that. I will never buy anything from Zales again!!