The company is all about selling their furniture, but it took 4 phone calls for me to get someone to even look at my broken headboard, (it broke after 3 months) they finally came. 2 weeks after the men had told me they would order another one, I still had not heard anything. I called the company and was informed that they hadn't even ordered a replacement headboard because I hadn't come to the store to sign a form. This was the first I had heard about signing any form. This is the first and last time I will shop at badcock furniture.
5
Oct 25, 2018
Gary Stange
Good deals on clearance items, sales people very friendly and not pushy, they give you time to browse
The company is all about selling their furniture, but it took 4 phone calls for me to get someone to even look at my broken headboard, (it broke after 3 months) they finally came. 2 weeks after the men had told me they would order another one, I still had not heard anything. I called the company and was informed that they hadn't even ordered a replacement headboard because I hadn't come to the store to sign a form. This was the first I had heard about signing any form. This is the first and last time I will shop at badcock furniture.