Daughter and I went for massages, facials, manicures, and pedicures. I asked how much over the phone because I upgraded to hot stone massages. Was told by Mary 10, no more than 20 more each. It ended up being $50 more each. Of course I wasn't told this until it was time to pay. When I reminded her of what she said, she admitted to being wrong. I told her she had plenty of time to tell me. I was there for a little over five hours. She did give my daughter and me a gift certificate of $25 off but I would have to spend $85 to use it. Other than that the services were good. Just don't like feeling like I'm being taken advantage of. Will definitely look for another spa in the area. Debating on if it's worth going back to use the coupon for main and pedi.
Daughter and I went for massages, facials, manicures, and pedicures. I asked how much over the phone because I upgraded to hot stone massages. Was told by Mary 10, no more than 20 more each. It ended up being $50 more each. Of course I wasn't told this until it was time to pay. When I reminded her of what she said, she admitted to being wrong. I told her she had plenty of time to tell me. I was there for a little over five hours. She did give my daughter and me a gift certificate of $25 off but I would have to spend $85 to use it. Other than that the services were good. Just don't like feeling like I'm being taken advantage of. Will definitely look for another spa in the area. Debating on if it's worth going back to use the coupon for main and pedi.