Quick Lane Tire & Auto Center

Customer service was not very friendly; they were more focused on processing you through than they were on treating you as a valued customer/person. I showed up 10 minutes before they opened and there was already a 2.5 hour wait to get my car inspected. When they inspected it, they neglected to address the tire pressure warning light, so now I have to go get that checked out elsewhere. I will not be going back because it took far too long to process my simple inspection, and they didn't seem to take any care for me or my car when doing that.

Shout out to Cole, the manager at Quick Lane. What a professional! So knowledgable. I don't take my car anywhere else because I know he is honest, trustworthy and my car is in good hands. He always treats me with respect and kindness. I suggested my daughter get her tires at Quick Lane. I did and like always I got a good deal and quality work, but she chose Merchant's on Rio because they had a "deal" on tires. What a total daymare! Very sad and regrettable experience. Charged for service not rendered. Her car left the lot worse off than it arrived. Take my word for it, you will receive great service from Quick Lane and they do so much more than oil changes.

I NEVER feel as though I am being taken advantage of here. They sometimes recommend work that needs to be done, but never insist on doing it right then; they often give a guideline (like, "You could really wait until winter to replace this axle boot"). Even the front desk guy is very knowledgeable about cars.