Hampton Roads Gastroenterology

Getting initial appointment was fine. Fairly long wait for first visit. Was told I should have an endoscopy. The process wasn't the easiest since this place is out of the way for me, but I managed. Doctor told my wife the results, but not me directly and I never saw or spoke to him again. Never got a detailed report of my results only what I already knew. Never got a follow up visit because apparently it's not important for a GI doctor to follow up on your patients stomach condition. I tried again and was told he would review my case and got told I would be seen for another endoscopy, but no other exam. They apparently like the money that comes from that, but don't really like their patients much. The staff seemed bothered that I tried to get a follow up and that I had to find proper dates for the endoscopy because you need someone to take you home and you can't go home in a cab. When I told them I couldn't they sounded perfectly happy that I couldn't have the procedure. Dr. Hassan seemed nice enough, but he was a rather fast smooth talker without saying much. He may be knowledgeable, but I'll never know cause he never saw me again nor spoke to me after the first procedure. A doctor who doesn't follow up with patients is ultimately useless to the patient. Would definitely not recommend this place unless your insurance forces you to go here.

I called in for a renewal on my prescription for UC. I'm very disappointed to have been told on 6/27/17 by the receptionist that Dr. Hassan's words were until I pay my balance of $120 I would not be issued a new prescription despite the agonizing pain I'm in each day (and I asked her to explained my discomfort to him). When I inquired if the money was more important than my health, her response was yes according to Dr Hassan's words. VERY DISAPPOINTED. I will continue to pay off my balance and in the meantime find another doctor.