Dodson Pest Control

I have called over 15 times and left vm trying to schedule a date & time for an exterminator to come out to my home and have had no luck with anyone even calling me back, but had someone gladly take my payment? This makes no sence to me!! And when I finally got an answer the lady said that she passed on the message and the exterminator will call me but it has been a week and no one has came by or called and have had an exterminator come for outside of house plenty of times before (or so they say) for the few months but no one ever comes for inside.