Super 8 by Wyndham Winchester VA

I was quoted a price including the pet fee and made the reservation. When we arrived I filled the form out and circled we had pets. The TV remote did not work I went to the front desk to get batteries and the woman on the front desk said she wanted to come to the room to check the remote. When she came to our room she told us she did not know we had dogs. She was going to charge us more and made us move to a different room after we had settled in. She said if I did like like it I could leave. I think Super 8 needs to teach their employees customer service.